Shri. Pinarayi Vijayan
Hon'ble Chief Minister of Kerala



Dr. K.T. Jaleel
Minister for Higher Education



WELCOME

Higher Education Minister's Students' Grievance Redressal Portal


Kerala being the most literate state in India, the welfare of it's students and the constant advancements in its educational system are of utmost importance to the state. This student grievance redressal portal aims to function as an intermediary between the students, Universities, Institutions and the Ministry of Higher Education. The portal is made available to students studying in various Universities and Institutions across Kerala. Each grievance will be rightly handled by nodal officers at the University and Institution levels, and also will be closely monitored by the Office of the Higher Education Minister. The Department of Higher Education looks forwards to work with the students in the betterment of our Higher Education system.


How to submit?





  • Create an Account
    • Both Students and Prospecitve Studens can create account in the portal. Click on relevant button and fill the details to create a new account

  • Verify OTP to activate account
    • An OTP will be sent to your mobile number. Login using the username and password and click on 'OTP Verification' tab and enter the OTP to activate your account

  • Submit your Grievance
    • Once the OTP has been verified, you can submit your grievances


'For the Students' portal is an initiative aimed to bring the voices of students directly to my office. We assure a prompt response and request all students to make the best use of this initiative


- Dr. K.T. Jaleel

Minister for Higher Education

Features


Submit grievance

Students can submit grievances together with necessary documents, if any.

Track Status

Track the movement of grievances submitted and actions taken

Get SMS updates

Get SMS updates on your registered phone number regarding the status of your grievance

How it works?




  • Grievance submission

    Submit grievances related to academics, examination, results, complaints and suggestions related to institutions, management and universities.

  • Nodal officer in Universities

    A nodal officer at each University/Institution will attend the grievances received and will forward it to the concerned personnel for redressel actions. Portal will be updated with most recent information.

  • Status Updates

    Comments and actions taken at each level will be updated in the portal

  • Continuous monitoring by Minister's Office

    Portal will be monitored by Minister's Office and necessary actions will be taken for delayed responses towards grievances submitted.

Department of Higher Education

Government of Kerala